Terms of use

Basics

1. What’s in these terms?

   These terms tell you the rules for using our website www.chainscard.com (our site).

2. Who we are and how to contact us?

   Our site is operated by Chains Card Ltd (we or us). We are registered in England and Wales under company number 08804411 and have our registered office at 7 Westferry Circus, Canary Wharf, London, England, E14 4HD.

   We are regulated by the Financial Conduct Authority as an Electronic Money Institution under the Electronic Money Regulations 2011 for the issuing of electronic money. We are included in the FCA’s registered of electronic money institution firms (Firm Registration Number 900562) which can be found on the FCA website. To contact us, please contact customer services using the chat function on our site. Use of the website

3. By using our site you accept these terms

   By using our site, you confirm that you accept these terms of use and that you agree to comply with them

   If you do not agree to these terms, you must not use our site.

   We recommend that you print a copy of these terms for future reference.

4. There are other terms that may apply to you

   These terms of use refer to the following additional terms, which also apply to your use of our site: Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate. Our Cookie Policy, which sets out information about the cookies on our site.

5. We may make changes to these terms

   We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

6. We may make changes to our site

   We may update and change our site from time to time to reflect changes to our products, our users’ needs and our business priorities. We will try to give you reasonable notice of any major changes.

   We may suspend or withdraw our site.

   Our site is made available free of charge.

   We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

   You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them. Your responsibilities

7. You must keep your account details

   You must keep your account details safe If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

   We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

   If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us using the customer chat function on our site.

8. How you may use material on our site

   We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use.