Terms of use

Basics

1. What’s in these terms?

   These terms outline the rules and guidelines for using our website www.chainscard.com ("our site").

2. Who we are and how to contact us?

   Our site is operated by Chains Card Ltd ("we", "our", or "us"). We are a company registered in England and Wales under Company Number 16135559, with our registered office at 203-205 The Vale, London, England, W3 7QS.

   Chains Card Ltd is authorised and regulated by the Financial Conduct Authority (FCA) as an Electronic Money Institution under the Electronic Money Regulations 2011. Our Firm Registration Number is 900562. You can find our details on the FCA’s register of authorised firms.

   If you need to contact us, please reach out via the customer service chat function available on our site.

3. By using our site you accept these terms

   By accessing or using our site, you confirm that you accept these terms of use and agree to comply with them.

   If you do not agree with these terms, you must not use our site.

   We recommend printing or saving a copy of these terms for future reference.

4. There are other terms that may apply to you

   In addition to these Terms of Use, the following policies also apply to your use of our site:

   • Privacy Policy: Describes how we process and protect your personal data.
   • Cookie Policy: Explains how cookies are used on our site.

   By using our site, you consent to the processing of your personal data and confirm that the information you provide is accurate.

5. We may make changes to these terms

   We reserve the right to revise these terms at any time. Please review them regularly to ensure you understand the terms that apply when you use our site.

6. We may make changes to our site

   Our site and its content may be updated or modified to reflect changes in our services, user needs, or business priorities. We will endeavor to provide advance notice of significant changes.

   Our site is provided free of charge, and we do not guarantee its availability at all times.

   We may suspend or withdraw access to our site for operational, technical, or legal reasons. When possible, we will provide reasonable notice.

   You are responsible for ensuring that all individuals accessing the site through your internet connection are aware of and comply with these terms and any applicable policies.

7. You must keep your account details

   If you are assigned a user identification code, password, or any other security information, you must treat it as confidential and not share it with others.

   We reserve the right to disable any account credentials if we believe you have violated these terms.

   If you suspect someone else has access to your account, you must notify us immediately using the site’s customer support chat.

8. How you may use material on our site

   All intellectual property rights in our site and its content belong to us or our licensors. These works are protected by copyright and international treaties.

   You may print or download extracts from our site for personal use only. You must not modify or use any part of the content for commercial purposes without our express written permission.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use.